Terms of Service

01Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the website, content, communications, and services provided by EVOURIA LLC (“Evouria,” “we,” “us,” or “our”).

By visiting our website, contacting us, submitting a form, paying an invoice, signing a proposal, or otherwise using our services, you agree to these Terms and our Privacy Policy and Refund Policy.

If you do not agree, do not use our website or services.

02Who We Are

Evouria is a digital marketing and growth company operated by EVOURIA LLC, located at:

• 31 N Gould St Ste R, Sheridan, WY 82801, United States
• Email: contact@evouria.com
• Phone: +1 (646) 653-9946

03Services

Evouria provides professional services that may include:

• Email marketing strategy, setup, and management
• AI workflows and business automation
• Meta Ads (Facebook/Instagram) campaign management
• Website and landing page design/development
• Analytics, tracking, reporting, and growth strategy
• Social media management and content support
• Consulting, audits, retainers, and custom packages

The exact scope, deliverables, timeline, and fees for any engagement are defined in a proposal, statement of work (SOW), invoice, or written agreement.

04Eligibility

You must be at least 18 years old and legally able to enter a binding contract to use our services. If you use Evouria on behalf of a company, you represent that you have authority to bind that company to these Terms.

05Accounts, Access & Communications

To deliver services, we may request access to platforms such as ad accounts, websites, analytics tools, CRMs, email platforms, or cloud workspaces.

• You are responsible for maintaining the security of your own accounts and credentials
• You authorize Evouria to operate within the access you provide for agreed project purposes
• You agree that project communication may occur by email, phone, Slack, or similar tools

06Proposals, Scope & Change Requests

All services are provided according to the approved scope. Out-of-scope requests may require a new estimate, timeline adjustment, or additional fees.

• Written approval (email included) may constitute acceptance of scope changes
• Delays caused by missing assets, delayed feedback, or withheld access may extend timelines
• Rush work may incur rush fees when requested and accepted

07Client Responsibilities

You agree to:

• Provide accurate business information, brand assets, and required access in a timely manner
• Ensure you own or have rights to all materials you supply (logos, copy, product data, customer lists, creative, etc.)
• Review deliverables and provide feedback within agreed timeframes
• Comply with all applicable laws and platform policies (including advertising and email regulations)
• Pay invoices on time according to agreed terms

Evouria is not responsible for delays or performance issues caused by incomplete information, delayed approvals, or third-party platform restrictions.

08Fees, Invoices & Payment

• Fees are listed in proposals, checkout pages, or invoices
• Unless stated otherwise, invoices are due upon receipt
• Work may be paused for overdue payments
• You are responsible for applicable taxes where required
• Media spend, software tools, stock assets, hosting, domains, and similar third-party costs are separate unless explicitly included

Failed payments, late fees (if stated in your agreement), and collection costs may apply to the extent permitted by law.

09Refunds & Cancellation

Refund and cancellation terms are governed by our Refund Policy and any signed service agreement.

In short: custom and started work is generally non-refundable; retainers are typically non-refundable for active periods; ad spend and third-party fees are not refunded by Evouria.

10No Guarantee of Specific Results

Marketing, advertising, automation, and growth services involve variables outside anyone’s full control (platforms, algorithms, market conditions, offer quality, sales process, budgets, creative performance, seasonality, etc.).

Any case studies, testimonials, or examples are illustrative and not promises of identical results.

11Intellectual Property

11.1 Evouria IP

Our website, brand, frameworks, templates, processes, non-client-specific tools, and pre-existing materials remain Evouria’s intellectual property.

11.2 Client Materials

You retain ownership of materials you provide. You grant Evouria a license to use those materials as needed to perform services.

11.3 Project Deliverables

Upon full payment, you receive rights to final deliverables created specifically for you under the project scope, except for:

• Third-party tools, fonts, stock assets, and licensed components
• Evouria’s general methodologies, frameworks, and reusable internal systems
• Open-source or vendor-owned software governed by separate licenses

Until full payment is received, Evouria reserves all rights in unpaid deliverables and may restrict access or usage.

12Confidentiality

Both parties agree to keep confidential business information private and use it only for performing or receiving services, except when disclosure is required by law or already public through no fault of the receiving party.

13Third-Party Platforms & Tools

Our services often rely on third-party platforms (Meta, Google, email providers, CRMs, hosting, automation tools, analytics, etc.). Those platforms have their own terms and availability.

• Evouria is not responsible for outages, policy changes, account bans, algorithm shifts, or data loss caused by third parties
• You remain the owner/administrator of your ad accounts and core business platforms unless otherwise agreed
• You are responsible for complying with each platform’s rules and for maintaining billing methods on those platforms

14Acceptable Use

You agree not to use Evouria’s website or services to:

• Violate any law, regulation, or platform policy
• Promote illegal, fraudulent, hateful, or deceptive offers
• Infringe intellectual property or privacy rights
• Distribute malware, spam, or harmful code
• Attempt unauthorized access to systems or data
• Harass Evouria team members or interfere with service delivery

We may refuse or terminate work related to prohibited or high-risk activities.

15Testimonials, Portfolio & Publicity

Unless you request otherwise in writing, you grant Evouria permission to display non-confidential project references in our portfolio, website, or social channels (for example brand name, logo, general results summary, or screenshots of publicly available pages).

We will not publish sensitive private data or confidential strategy documents without permission.

16Disclaimers

The website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. Evouria disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant uninterrupted, error-free, or completely secure operation of third-party systems or the internet.

17Limitation of Liability

To the maximum extent permitted by law, Evouria and its officers, employees, and partners shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill.

Evouria’s total liability for any claim arising out of or relating to the services or these Terms shall not exceed the amount you paid to Evouria for the specific service giving rise to the claim in the three (3) months preceding the event.

18Indemnification

You agree to indemnify and hold harmless Evouria from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of:

• Your misuse of the services
• Your content, products, offers, or customer data
• Your violation of these Terms, law, or third-party rights
• Advertising claims, product claims, or compliance issues related to your business

19Termination

Either party may terminate an engagement according to the applicable agreement and Refund Policy. Evouria may suspend or terminate access/services immediately for non-payment, breach, abuse, illegal activity, or risk to our platform/reputation.

Sections that by nature should survive termination (IP,